Vinted Shoppers Express Frustration Regarding Size Updates
Shoppers are voicing their frustration following a change that caused products showing incorrect sizing.
The second-hand shopping app has revised its sizing categories for women's and children's clothes without notifying every member regarding the update.
Digital Channels Reaction
Countless users and merchants are expressing on platforms stating that platform listings now display a different size category than originally posted because of the remapping.
The company said the updated approach better aligns with comparable marketplaces.
They have suggested members to examine their items and adjust the sizing manually where appropriate, which has left users frustrated.
Measurement Approach Changes
Before the change, the sizes had both numerical and alphabetical indicators, such as S/8 or M/10.
The new system has a letter with a size spectrum like S/UK 8-10.
In some cases, the measurements have been reclassified - like an L measurement used to be a 12 but is now a UK 16-18.
Shopper Stories
One content creator, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Another user, located in Scotland, said garments she listed featuring size 14 markings were showing in the marketplace as measurements 20-22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she stated.
Required Changes
Charlotte Lunn, based in Derby, said she had been left angered by the change as she had to manually change the measurements for "each individual item".
"Personally, this is quite irritating, because of my ongoing medical condition and platform income has been essential after experiencing income reduction," she explained.
Platform Context
The service features exceeding 100 million members, including 18 million in the UK.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This is not the initial instance when a surprising modification on the platform has faced criticism: earlier, Vinted reversed a change to its shipping options after backlash from users.
